<?xml version="1.0" encoding="utf-8"?>
<exercise>
	<rubric><![CDATA[<font color="#000000">Choose the correct response.</font>]]></rubric>

	<questions>
		<question>
			<sentence><![CDATA[<font color="#000000">I wrote three emails to complain but I didn't get any response!</font>]]></sentence>
			<options>
				<option answer="correct"><![CDATA[<font color="#000000">You don't say.</font>]]></option>
				<option><![CDATA[<font color="#000000">You can't say.</font>]]></option>
				<option><![CDATA[<font color="#000000">You won't say.</font>]]></option>
			</options>
		</question>
		<question>
			<sentence><![CDATA[<font color="#000000">My name is Keith Walls. I have ordered with you before.</font>]]></sentence>
			<options>
				<option><![CDATA[<font color="#000000">I'd just like to prove your contact details.</font>]]></option>
				<option answer="correct"><![CDATA[<font color="#000000">I'd just like to confirm your contact details.</font>]]></option>
				<option><![CDATA[<font color="#000000">I'd just like to decide your contact details.</font>]]></option>
			</options>
		</question>

		<question>
			<sentence><![CDATA[<font color="#000000">OK, I'm following your instructions.</font>]]></sentence>
			<options>
				<option><![CDATA[<font color="#000000">Great. Is anything clear so far?</font>]]></option>
				<option answer="correct"><![CDATA[<font color="#000000">Great. Is everything clear so far?</font>]]></option>
				<option><![CDATA[<font color="#000000">Great. Is something clear so far?</font>]]></option>
			</options>
		</question>
		<question>
			<sentence><![CDATA[<font color="#000000">My postcode is BN 980023.</font>]]></sentence>
			<options>
				<option><![CDATA[<font color="#000000">Let me just repeat.</font>]]></option>
				<option><![CDATA[<font color="#000000">Let me just repeat it.</font>]]></option>
				<option answer="correct"><![CDATA[<font color="#000000">Let me just repeat that.</font>]]></option>
			</options>
		</question>
	</questions>
</exercise>
